Getting Started

How to change your access email

It is possible to change the access email to your Monocard profile and we will teach you how!

Updated on: February 19, 2025

If you have access to your Monocard profile

1. Go to 👉 Monocard Platform 👈;

2. Enter your registered email and password from activation;

3. On the left side of your editing panel, click on "Settings";

4. Enter the new desired email and "Change email";

5. You will receive a confirmation email for the change.

6- Confirm the change and the action will be successfully completed!

If you are unable to access your profile

Contact our specialized support team for assistance.

Our individual support is available from Monday to Thursday from 8:00 AM to 6:00 PM and Friday from 8:00 AM to 5:00 PM through the following channels:

Information that may also help you:

How to change the profile name

Did this article not help you?

Contact our support team via website chat, WhatsApp, or email contato@monocard.com.br.