The Reclame Aqui is a platform where customers can leave comments and reviews about their experiences with companies, allowing other potential customers to see how they have been performing.

Monocard is a company that has an excellent rating on Reclame Aqui. Our customers have rated us with 9.5 points, which indicates that we are a reliable and respected company by them.

When a company has a high score on Reclame Aqui, it means that most customers are satisfied with the service or product it offers and that the company has a good reputation in the market.

Furthermore, good consumer reviews can also be considered an indicator of reliability. This is because the opinion of other customers can affirm the quality of the products and services the company offers, as well as its ability to meet the needs and expectations of consumers.

This indicator is important to us because we are concerned with customer satisfaction. Just seeing an ad or buying a product is not enough!

We want you to feel part of our community, our purpose, and to build this story together with us. We are working daily to create a horizontal, communicative, and valuable space.

Customer Service

With this in mind, we offer a specialized support team to assist our customers in resolving issues and questions related to our services and products.

We believe that having helpful service is a fundamental part of a good experience for our customers!

Our individual service takes place from Monday to Thursday from 8:00 am to 6:00 pm and Friday from 8:00 am to 5:00 pm through the following channels:

• Website chat (you can see this option in the bottom right corner of our page);
• Email: contato@monocard.com.br;
• WhatsApp: (31) 99500-5105;
• Social media: Facebook and Instagram;

We would love to know how you rate the support service we provide! Your opinion is important to us and helps us to continuously improve.

Please leave your suggestions and comments on our social media, email, or wherever you find convenient.

We greatly appreciate your effort and consideration.

Monocard Team.