Having helpful customer service is important to us, as we always strive to improve our customers' experience!
With that in mind, we offer a specialized support team to assist our customers in resolving issues and questions related to our services and products.
Our individual service is available from Monday to Thursday from 8:00 AM to 6:00 PM and Friday from 8:00 AM to 5:00 PM through the following channels:
- Website chat (you can see this option in the bottom right corner of our page);
- Email: contato@monocard.com.br;
- WhatsApp: (31) 99500-5105;
- Social media: Facebook and Instagram;
Our support can assist you with product setup and usability, answer billing and payment questions, or help resolve technical issues.
We would love to know how you rate the support service we provide! Your feedback is important to us and helps us continuously improve.
Please leave your suggestions and comments on our social media, email, or wherever you find convenient.
We greatly appreciate your effort and consideration. ❤️
Information that may also help you:
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Contact our support team via the website chat, WhatsApp, or email contato@monocard.com.br.